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  1. Spry Fox Support
  2. Triple Town
  3. Bugs and Technical Support

Bugs and Technical Support

  • I'm using a Samsung device and Android 12 or Android 13 and the game won't launch (TTm)
  • Why are there no Live Events? (Triple Town, moblie version only)
  • "Unlimited Turns" never activated, or disappeared. (Mobile game only)
  • I lost some features that I paid for with real money and need them restored. (Triple Town, Mobile game only)
  • How to adjust sound settings (TTm)
  • I got a new iOS device and the app just sits there (Triple Town, iOS only)
  • I can't launch the game. It says "TripleTown keeps stopping" (TTm)
  • I have iTunes Family Sharing, but my purchase is not being shared. (TTm, iOS devices only)
  • I got this error when trying to make a purchase: "RPC:S-7:AEC-0" (Google Play devices only)
  • Triple Town is stretched/squished or oriented in the wrong direction on my iOS device
  • How should the Triple Town tutorial read in Japanese? (Mobile version only)
  • Why don't I have an option to watch a video? (Triple Town, mobile version only)
  • What happens if I delete and reinstall Triple Town? (Mobile game only)
  • How do I exit from Triple Town? (Google Play version only)
  • An ad for 40 Turns or a Boom Town play doesn't seem to be working correctly (Triple Town, mobile version only)
  • Can I transfer my non-consumable purchases to a different device? (Triple Town, mobile game only)
  • Some Notes on Triple Town Android Permissions (Google Play version only)
  • I lost my progress on a map. What happened? (TTm)
  • I got a message about a Test User account and the Sandbox environment (iOS devices only)
  • Why don't I see any animals? (TTm, Mobile game only)
  • How do I see my Facebook purchase history?
  • Will my Steam Cloud Saves transfer across platforms? (Triple Town Steam version only)
  • I got this message: "Error restoring non-consumable purchases: RESULT_SERVICE_UNAVAILABLE" (Mobile game only)
  • How do I turn off auto-updating? (Mobile version only)
  • How do I turn the Rotation Lock on/off? (Triple Town, mobile version only)
  • Triple Town appears to have disappeared or the shortcut is broken (Google Play version only)
  • How do I turn off the automatic sign-in to Google+? (Google Play mobile version only)
  • For Leaderboards and Achievements, how do I switch between Global and Local? (Triple Town, mobile version only)
  • Why aren't my turns recharging?
  • Which version number of Triple Town do I have? (Mobile version only)
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