Bugs and Technical Support
- How do I disable/re-enable the animals and/or decorative skins? (Triple Town, mobile game only)
- How do I know which Google Play account the game is trying to use? (Triple Town)
- How do I know if my game is connected to the app market? (Triple Town, mobile game only)
- How do I fix my game's connection to the app market? (TTm)
- Restoring Triple Town purchases from iTunes (iOS devices only)
- Restoring purchases from Google Play (Triple Town, Android devices only)
- Restoring Triple Town purchases from Amazon
- I tried to Restore a purchase and got the message "Regrant failed."
- The Korean and/or Japanese text is not displaying in my game. (Mobile version only)
- How should the Triple Town tutorial read in Korean? (Mobile version only)
- How do I switch the language? (TT, mobile game only)
- How do I send you a device log? (Triple Town)
- Why aren't my achievements being recorded/displayed? (TTm)
- Alternative way to Restore Purchases (TTm, iOS only)
- Why can't I destroy castles with bots? (Steam/Windows/Mac versions only)
- The game crashed. How do I send you a crash log so you can investigate? (Triple Town)
- Pressing the Back button won't let me exit the game (Android only)
- How long do I need to wait before my "Unlimited Turns" are ready?
- How Do I Choose My Map/Board? (Mobile game only)
- Why aren't my high scores being recorded/displayed? (Triple Town)
- I got a new device but it doesn't show my Unlimited Turns
- I'm trying to purchase Unlimited Turns but it says I already purchased it
- Is my "Google Play" Android device compatible?
- "Pending" unlimited turns purchase
- Why does Google Play says my Android device is incompatible?
- I'm trying to make a purchase but it says "No network" or "Unavailable"? (Triple Town, Mobile game only)
- I reset my device and lost the coins I bought. Can you give them back to me?
- I purchased in-game coins, but they never appeared
- I'm using a modded version of Android and I'm experiencing problems
- The game won't let me buy "Unlimited Turns" (mobile version)