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  1. Spry Fox Support
  2. Alphabear 1
  3. Bugs and Technical Support

Bugs and Technical Support

  • Cannot make purchases in Alphabear 1
  • Why am I not seeing this month's Special Event? (AB1, Mobile Version)
  • Verses challenge links aren't working properly (Alphabear Mobile Version)
  • Alphabear Troubleshooting - Please provide this information
  • Why is/isn't this word in the Alphabear dictionary? (AB1)
  • Where is my Alphabear: Hardcover Edition save file? (Mac and Windows versions only)
  • Where is my Alphabear: Hardcover Edition log file? (Mac and Windows versions only)
  • Where are my Bearaphrase selfie photos saved? (Alphabear: Hardcover Edition (Mac and Windows) only)
  • Alphabear: Hardcover Edition troubleshooting - please provide this information (Mac and Windows versions only)
  • Why won't Alphabear let me watch ads? (Mobile Version)
  • Alphabear stops audio from other apps (Android version only)
  • The icon for this chapter doesn't seem to match the theme of this chapter. (Alphabear 1)
  • Game Center doesn't work on iOS 10 or higher (Alphabear)
  • Some Notes on Alphabear Android Permissions (Google Play version only)
  • It says "Please connect to Google Play Games to play an event" (Alphabear)
  • Purchasing issue (iOS 9, latest update) (FIXED!)
  • I reinstalled and/or got a new device and am back at the beginning. How do I get my progress back? (Mobile Version)
  • How do I recover my cloud-saved progress from Google Play Games Service? (AB1, Android devices only)
  • Why did my bear get stronger/weaker?
  • I got a gold egg, and the number required for unlocking the boss didn't decrease (Mobile Version)
  • I'm having trouble selecting bears in the Bear Select screen
  • Cannot get past the Completing Sign In screen (Mobile Version)
  • I watched an ad and didn't get my coins/honey (AB1, mobile version only)
  • Alphabear Troubleshooting - please provide this information (Android version)
  • Alphabear Troubleshooting - please provide this information (iOS version)
  • Alphabear: Sign-in / Sync Guide (Mobile Version)
  • How do I configure iCloud for use with Alphabear? (iOS Version)
  • It says I can't play until I sign in to iCloud and/or Game Center, but I am. (iOS devices only)
  • How do I recover my saved progress from iCloud? (iOS devices only)
  • How do I use Google Play Games service to sync progress back and forth between two devices? (Alphabear, Android devices only)
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