Bugs and Technical Support
- How do I use Google Play Games Service to save my progress to the cloud? (Android devices only)
- How do I use iCloud to sync progress back and forth between two devices? (Alphabear, iOS devices only)
- How do I use iCloud to save my progress to the cloud? (AB1, iOS devices only)
- Cannot sign in to Google Play (AB1, Android version only)
- I have iTunes Family Sharing, but my purchase is not being shared. (AB1, iOS devices only)
- Cannot sign in to Game Center (iOS version only)
- New Daily Events aren't unlocking. The clock goes from a few minutes left to 23 hours left! (Mobile Version)
- Why can't I purchase Infinite Honey? (Mobile Version)
- Can I transfer my Infinite Honey to a different operating system? (Mobile Version)
- My game ended too quickly (AB1, AB:HCE, AB2)
- Why are my bears giving me more points inside an event than are described outside the event? (AB1 and AB:HCE)
- The game crashed. How do I send you a crash log so you can investigate? (Alphabear)
- Only certain bears are leveling up (AB1)
- Such-and-such bear isn't contributing to my score (AB1)
- I can't download/install the game from the app market (Mobile Version)
- What does "Plasts longer" mean?
- How do I know which Google Play account the game is trying to use? (AB1)
- Why isn't the boss unlocking? Why aren't the unlock requirements decreasing? (Mobile Version)
- Alternative method for restoring an Infinite Honey purchase (iOS devices only)
- Changing Google+ Privacy Settings (Android Version)
- Crashing *while signing in* to Google Play Games Service (Android Version)
- I got this error when trying to make a purchase: "RPC:S-7:AEC-0" (Google Play devices only)
- How do I restore my Infinite Honey purchase? (AB1)
- How do I look up my User ID, Game Version, and Sign-In State? (AB1 and ABHCE)
- My "bearaphrase" was blank/empty
- Why can't I share my "bearaphrase" to Facebook? (Mobile Version)
- How do I send you a device log? (Mobile Version)