Bugs and Technical Support
- ★ How do I send you a device log? (iOS or Android, any game)
- How do I delete my local game data? (Android only)
- How do I find my IDFA (Identifier for Advertising)? (iOS devices only)
- How do I find my GAID (Google Advertising ID)? (Google Play devices only)
- My Steam game's desktop icon is broken/missing (Windows)
- Sign out of Game Center, then sign back in (iOS)
- How do I do a clean install/upgrade of Google Play Services?
- How do I create a shortcut to an app? (Android devices only)
- Which version of tvOS and/or generation of Apple TV do I have?
- How do I sign into Game Center? (iOS, any app)
- The game crashed. How do I send you a crash log so you can investigate? (iOS, any app)
- What is Steam? How do I redeem my Steam code and/or get the game?
- How do I know which Google accounts exist on my device? (Google Play devices only)
- I got error 963 from the Google Play Store
- How do I sign out of Google? (web browsers only)
- I got error 907 from the Google Play Store
- How do I do a clean install/upgrade of Google Play Games service?
- Which version of the Google Play Games app do I have? (Android devices only)
- How can I free up some RAM memory?
- How do I allow In-App Purchases (IAP)? (iOS devices only)
- How do I clear my Google Play Services cache?
- What does the error DF-PPA-10 mean? (Google Play devices only)
- What are this app's auto-update settings? (Google Play devices only)
- I got this error when trying to make a purchase: "RPC:S-7:AEC-0" (Google Play devices only)
- Using iTools to send us a device log (iOS devices only)
- How do I generate a device log? (Lower than Android 4.1)
- How do I generate a device log? (Android 4.1.X)
- How do I re-hide the Developer Options? (Android devices only)
- How do I generate a device log? (Android 4.2 and higher)
- How can I look up my game's version number if I cannot get to the Options Menu? (Any app; Android, iOS, tvOS))