Bugs and Technical Support
- How do I see or cancel my subscription?
- How do I send you a device log? (iOS or Android, any game)
- How do I disable the Apple Pencil?
- How do I fully power down (i.e., turn off) a Nintendo Switch?
- How do I find my computer specs? (Windows 10 only)
- Audio is not working (iOS devices only)
- A setting to temporarily turn off before reinstalling an app (Android devices only)
- How do I temporarily turn off "Back up to Google Drive"? (Android devices only)
- How do I install (sideload) an Android APK from Dropbox?
- How do I delete my local game data? (Android only)
- How do I find my IDFA (Identifier for Advertising)? (iOS devices only)
- How do I find my GAID (Google Advertising ID)? (Google Play devices only)
- My Steam game's desktop icon is broken/missing (Windows)
- Sign out of Game Center, then sign back in (iOS)
- How do I do a clean install/upgrade of Google Play Services?
- How do I create a shortcut to an app? (Android devices only)
- Which version of tvOS and/or generation of Apple TV do I have?
- How do I sign into Game Center? (iOS, any app)
- The game crashed. How do I send you a crash log so you can investigate? (iOS, any app)
- What is Steam? How do I redeem my Steam code and/or get the game?
- How do I know which Google accounts exist on my device? (Google Play devices only)
- I got error 963 from the Google Play Store
- How do I sign out of Google? (web browsers only)
- I got error 907 from the Google Play Store
- How do I do a clean install/upgrade of Google Play Games service?
- Which version of the Google Play Games app do I have? (Android devices only)
- How can I free up some RAM memory?
- How do I allow In-App Purchases (IAP)? (iOS devices only)
- How do I clear my Google Play Services cache?
- What does the error DF-PPA-10 mean? (Google Play devices only)