How do I look up my User ID, Game Version, and Sign-In State? (AB1 and ABHCE) – Spry Fox Support

When troubleshooting, we often need some info from the Options Menu. Please follow these steps to send us what we need.

Mobile Version (iOS/Android)

Note: If you're unable to access the screen shown in Step 6, please follow the instructions on this page to find the game version number (partial information is better than nothing!).

Open the Options Menu.
In the Options Menu, click the word "OPTIONS" at the top.
An ID should appear across the top.
If the User ID did not appear, repeat Steps 2 and 3 until it does. then proceed to Step 5.
Your screen now displays everything we need from the Options Menu. Please send us a screenshot of it if possible, as there are so many characters in the ID that it would be easy to accidentally make a typographical error.
If for some reason you cannot send us the screenshot, here are the specific items we need. Please double-check for typos (typographical errors) if typing it out, and please note that special characters such as underscore ( "_" ) look a bit odd in this font.
Email the screenshot (preferred) or the info to support@spryfox.com

Open the Options Menu.
In the Options Menu, click the word "OPTIONS" at the top.
An ID should appear across the top.
If the User ID did not appear, repeat Steps 2 and 3 until it does. then proceed to Step 5.
Your screen now displays everything we need from the Options Menu. Please send us a screenshot of it if possible, as there are so many characters in the ID that it would be easy to accidentally make a typographical error.
If for some reason you cannot send us the screenshot, here are the specific items we need. Please double-check for typos (typographical errors) if typing it out, and please note that special characters such as underscore ( "_" ) look a bit odd in this font.
Email the screenshot (preferred) or the info to support@spryfox.com