Spirit Crossing Help

Getting Started

• What are the minimum device requirements?
• How do I install Spirit Crossing on iOS?
• How do I install Spirit Crossing on Android?
• How do I control the game?
• When will I have access to all the content in the game?

Account & Netflix

• What languages does Spirit Crossing support?
• Can I start a new character?
• Will my progress be wiped?
• How does my progress save?
• I can't log into my Netflix account.
• What happens if my Netflix subscription lapses?

See all 9 articles

Gameplay Mechanics

• What is a Waystation, and how do I move to one?
• What is a Village?
• What shops are available in the Village?
• How do resources work?
• How do Collections work?
• Tournaments and World Events

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Multiplayer & Social

• How Friendship Levels Work
• How does gifting and Friendship with Crosslanders work?
• How does chat work?
• How do I play with friends using Invite Codes?
• How do I report, block, or mute another player?
• Player safety and community guidelines

Troubleshooting & Known Issues

• Known issues with Paint Mode and Dye Stations
• Current known issues — Version 14.8
• Why was my account name / profile picture changed?
• I lost access to my account. What should I do?
• Why was my account suspended or banned?
• What should I do if the servers go down?

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Playtest & Feedback

• I unexpectedly lost my progress
• Will my progress be wiped during testing?
• What are the support team's hours?
• Can I talk about Spirit Crossing publicly?

Patch Notes

• Patch Notes & Updates
• Version 14.2.1 — Patch Notes