How to Verify Your Spirit Crossing Account on Nintendo Switch, iOS, or Epic Games Store

If you're transferring your progress to a Nintendo Switch, iOS, or Epic Games Store account and have already made significant progress on that platform, our Support Team may need to verify that you own the target account.

This additional step helps us protect your game progress and make sure no one else's account is accidentally overwritten.

How Does Verification Work?

1. First, contact our Support Team and request a progress transfer.
2. Our team will first verify ownership of your original account (the account you're transferring progress from).
3. If additional verification is needed for your target account, you'll need to complete the initial game onboarding until you can access your in-game inbox.
4. Our Support Team will send a verification code to your target account's in-game inbox.
5. Open your in-game inbox, find the message from Support, and reply to your support ticket with the verification code.

Once we've confirmed ownership, we'll be able to continue with your migration request.

Important: Please don't share your verification code with anyone other than our official Support Team through your support ticket.