Note: If you're having a problem with a Spry Fox game, do not follow these directions unless you've first interacted with someone from Spry Fox Support or another Spry Fox FAQ specifically told you to contact Steam. If this has already happened, or if your problem doesn't involve a Spry Fox game (sometimes people stumble across this FAQ anyway), then please proceed.
To contact the folks at Steam Support, please follow these directions:
- In a web browser, go to this URL: https://support.steampowered.com/profile.php
- Sign in to your Steam Support account if you have one; otherwise, create a Steam Support account and then sign in to it.
- Note that a Steam Support account is distinct from your normal Steam account. Unless you've contacted Steam Support in the past, you'll probably have to create one.
- Note that, as of 2017-08-18, the option to create a Steam Support account doesn't seem to exist. Spry Fox is not a part of Valve or Steam and thus cannot change their webpage to bring this option back.