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My game is stuck in a loop loading "a cloud save with more progress" (AB2)

Unfortunately you won't be able to get out of this loop without help. Please contact Support and let us know that you're stuck in a cloud load loop. Then exit the game and watch your email for a reply with instructions on what to do next. (Note: you'll get an automated email back almost immediately from our helpdesk software. That's not the one you want. You're looking for an email from a real human, which will probably take a while since our Support staff is pretty small.)

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