I lost all my coins/berries/items after taking update v00.03.01 (AB2)

There was a bug in v00.03.01 of the game that affected a small number of players and deleted their items. The bug was fixed in v00.03.02, which was released on 2018-07-28.

If you lost items to the bug, please go into the game's Options menu and use the QUESTIONS & FEEDBACK button to contact our Support team. This will start an email dialogue with us, as well as send us the info we need to look up your account data and fix the problem.

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