How do I send you a device log? (RNT, iOS version only) Scott (Spry Fox Support) August 04, 2016 04:15 If you have a Windows computer, do this If you don't have a Windows computer, unfortunately we don't have a good way for you to get us the device log. Related articles The game hangs on the loading screen. I hear the wind but never get into the game. Comments 0 comments Article is closed for comments.