If the game will let you do this
- Please submit a bug report by pressing Ctrl+Shift+R while the game is running.
- Ctrl+Shift+R is the default. If you remapped this command, then you should use whatever keys you remapped it to.
If you cannot do that
On Mac
- Exit the game. The logs may not get fully written to unless you exit the game.
- (Don't launch the game again until you find the logs, because they will get overwritten each time you start the game.)
- The log should be here: ~/Library/Logs/Unity/Player.log
- Email the "Player.log" file to support@spryfox.com
On Windows
- Exit the game. The logs may not get fully written to unless you exit the game.
- (Don't launch the game again until you find the logs, because they will get overwritten each time you start the game.)
- You can find the logs somewhere like: C:\Users\USERNAME\.SteamworldLogs\short.log and C:\Users\USERNAME\AppData\Local\SpryFox\Steambirds Alliance\Player.log
- The AppData folder is a hidden folder that you might have to make visible using the instructions here.
- The main files of interest are output_log.txt, short.log, and short.log.old.
- If you see a crash.dmp or error.log file, these are of interest if their "Date modified" field is roughly the time you encountered the problem. Otherwise, they are not of interest.
- Email the files of interest to support@spryfox.com
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