- If your Unlimited Turns never activated, it's possible that your account has already been credited with Unlimited Turns but the activation on your device didn't automatically happen. Please try the instructions in the next bullet.
- If you purchased Unlimited Turns before we moved to a subscription model (which happened in app version v2.0.0) and they've disappeared, please follow the instructions on one of the pages listed below as appropriate to your device:
- iTunes (purchases made for the iPhone, iPad, and iPod Touch)
- Amazon (purchases made for the Kindle Fire family of products)
- Google Play (purchases made for all other Android devices)
- If you subscribed to Unlimited Turns (app version v2.0.0 and later) and it's possibly been a year since you subscribed/renewed, please follow these instructions to check whether your subscription has expired. If they have not expired then please try the instructions in the previous bullet.
If that doesn't help, please email firstname.lastname@example.org so we can investigate.