How do I report a problem? (Beartopia)

If you're able to get to the Options menu (the 4th tab in the UI, after Upgrades, Emotes, and Chat)

  1. Click the Report Issue button.
  2. Type in a description of the problem, then click the Enter key.


Please email the following information:

  1. A description of the problem.
    • Send screenshots if possible. They'll probably look funny because the screen is rendered for each eye, but that's okay.
    • If there are error messages, please send a screenshot of the error message or write it out word-for-word.
  2. Please let us know which model of device you are using (e.g., "Google Pixel" or "Google Pixel XL").
  3. Please let us know which version of Android you are using (e.g., "Android 7.1.2" or "Android 8.0.0").
  4. What is your in-game nickname?
  5. What email address did you use to create your Beartopia account?
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